Professional Guide
THE CORPORATE WORLD (B2C)
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Within the corporate world, marketing, sales and communications are functions in almost every industry. Depending on the structure and strategy of each company, they can either be part of the same department or be independent. These functional areas play a very important role within a company's activity and performance.
What do they do?
- Marketing and Sales: In general terms, marketing and sales focus on the promotion of products and services for a target market (Business to Consumer - B2C). One of their main purposes is to understand the company’s target customers and their behaviours in order to create, coordinate, and implement effective marketing strategies - commonly referred to as the four Ps: product, price, place, and promotion. These strategies are generally used and reinforced by a sales team that is in constant contact with potential and current clients/ customers in order to attract and retain them.
- Communications: Normally the communications department within a company has a broader focus. Although it works hand in hand with areas like marketing, it is in charge of handling more than promotion. Communications might be in charge of internal/corporate communications, media relations, events, public image and crisis management amongst others. Their main purpose is managing all communications through a strategic plan that covers many fronts.
THE WORLD OF COMMUNICATION & MARKETING AGENCIES (B2B)
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Strategic partner for big corporations to leverage mainly on:
- Ideation of marketing campaigns based on client's needs (offline: street and or point of sales marketing, events, media planning | online: advertising, YouTube, social media channels, influencers).
- Execution of campaigns (internal stakeholder management, supplier partnerships as producers, budgeting and timeline control.
- Analysis of campaign results.
Marketing, Communications or Public Relations (PR) agencies offer a series of services to companies from different industries. They normally work with marketing and communication departments by supporting their activities through services like:
- Communication, branding and marketing strategies
- Social media management
- Media and public relations
- Crisis communications












